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Home > Legal

Shipping Policy

When your order is ready for dispatch it will be delivered via Parcelforce 24 or City Link Next Day service. A delivery charge of £15 exclusive of VAT will be included on all orders to a UK mainland address up to a maximum total weight of 15Kg. If the total weight of your order exceeds 15 kg we will inform you of the additional charge.

Deliveries to Northern Ireland, remotes areas of Scotland, Scottish Isles, Channel Islands, Isles of Scilly and Isle of Man will be subject to an additional charge and delivered within 2 to 3 days from dispatch, depending on service selected.

All UK delivery charges are quoted on a carriage and insurance paid to (CIP destination) basis, exclusive of VAT, and include freight charge to your delivery address, insurance against loss or damage during transit and the cost of packaging. The delivery charge is subject to the current UK rate of VAT and this will be included on your invoice with the total VAT charge for your order.

When your order is ready for dispatch it will be delivered via TNT. The delivery charge is included on all quotations as a separate item and the amount will vary depending on destination, package size and weight.

When your order is ready for dispatch it will be delivered via TNT Economy Express which is a 2 to 9 day service depending on your EU location. On occasions we may use TNT Express which is a 1 to 3 day service for small packages.

If you are ordering on behalf of a business that is VAT registered we will need your company VAT registration number to add to your invoice and exclude the charge for VAT in accordance with the EU VAT harmonisation rules.

If you do not have an EU VAT registration number we will include a charge at the current UK rate of VAT.

All delivery prices are quoted on a carriage and insurance paid to (CIP Destination) basis which includes freight charges to the destination, insurance for loss or damage during transit and packaging costs.

When your order is ready for dispatch it will be delivered via TNT Economy Express (3-9 day service) or Express (1-7 day service).

All delivery prices are quoted on a carriage and insurance paid to (CIP Destination) basis which includes freight charges to the destination, insurance for loss or damage during transit and packaging costs.

All delivery costs exclude customs clearance charges, import duties & taxes which are handled separately by TNT or a partner company in the destination country prior to delivery.

Due to restrictions on exporting to certain countries from the UK it may not be possible to proceed with your order.

Home > Legal

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Site Last Updated:  10/09/10